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FAQs
Why WAYFEND?
WAYFEND creates ultra-slim tracking cards designed to fit naturally into your everyday carry. Our goal is to help you keep track of what matters most, without bulky devices, subscriptions, or complicated setup.
What is the WAYFEND Tracking Card?
The WAYFEND Tracking Card is a slim, credit card-sized tracker designed to fit into wallets, cardholders, passport covers, bags, or luggage. It helps you locate your belongings using your smartphone.
How thin is the WAYFEND Tracking Card?
The WAYFEND Tracking Card is approximately 1.7 to 1.8 mm thick, similar to a standard credit card, making it barely noticeable once placed in your wallet.
How does the WAYFEND Tracking Card work?
The WAYFEND Tracking Card connects to the Apple Find My network using Bluetooth technology. When your phone is nearby, it connects directly to the card. When it is farther away, the Find My network helps update its location securely.
Does the WAYFEND Tracking Card work worldwide?
Yes. The Apple Find My network works globally, allowing the card’s location to update in many regions around the world when compatible devices are nearby.
Do I need a subscription or monthly fee?
No. The WAYFEND Tracking Card is a one-time purchase. There are no subscriptions, monthly fees, or hidden costs.
Does the WAYFEND Tracking Card work worldwide?
Yes. The Apple Find My network works globally, allowing the card’s location to update in many regions around the world when compatible devices are nearby.
Can I track multiple WAYFEND cards?
Yes. You can track multiple WAYFEND Tracking Cards from the same Apple account.
Can the WAYFEND Tracking Card play a sound?
Yes. You can use the Play Sound feature in the Find My app to help locate your card when it is nearby.
Will I get alerts if I leave something behind?
Yes. You can enable left-behind notifications in the Find My app to alert you if your wallet, bag, or item moves too far away.
Is the WAYFEND Tracking Card rechargeable?
Yes. The WAYFEND Tracking Card is fully rechargeable.
How do I charge the WAYFEND Tracking Card?
The card supports wireless charging. Simply place it on a compatible wireless charging pad when the battery is low.
How long does the battery last?
Battery life depends on usage, but under normal everyday use, a single charge is designed to last several months.
Is the WAYFEND Tracking Card waterproof?
The WAYFEND Tracking Card is water-resistant and suitable for everyday use, including light rain and splashes. It is not designed for full submersion.
Does the WAYFEND Tracking Card work with RFID-blocking wallets?
Yes. RFID-blocking materials do not interfere with Bluetooth tracking or location updates.
What is the difference between the WAYFEND Tracking Card and Apple AirTag?
Apple AirTag is round and designed for keys or bags. The WAYFEND Tracking Card is flat and designed specifically for wallets and cardholders where an AirTag would not fit.
How long does shipping take?
Orders typically arrive within 7 to 15 business days depending on your location. Tracking details are sent by email once your order ships.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied, contact us and we will help you with the return process.
How do I contact support?
You can contact WAYFEND support through our Contact page or by email. We aim to respond within 24 to 48 hours.
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